Our Promise
Refund Policy
- We accept returns within 30 days of purchase, provided the items are unused and in their original packaging.
At our candle shop, we want you to love your purchase. If you’re not satisfied, let us know, and we’ll make it right. Returns are simple—just contact us within 30 days of getting your candles. Make sure they’re unused and in original packaging, and we’ll take care of the rest!
- Exchanges are free for the first 30 days—just ask!
Once we receive your return, we’ll issue a full refund if everything checks out. Refunds typically take 5-7 business days to process. If you have any questions, don’t hesitate to reach out to our support team!
- Your satisfaction is our top priority—contact us!
Please note that shipping costs are non-refundable. This means if you return a product, the cost to send it back will be deducted from your refund amount. We appreciate your understanding!
Data Protection
- We respect your privacy and safeguard your information.
Your data is safe with us. We only collect essential information to enhance your shopping experience. We will never sell or share your data. If you have any inquiries regarding our privacy practices, feel free to reach out.
- We use cookies to enhance your site experience.
By continuing to use our website, you’re agreeing to our cookie policy. Cookies help us remember your preferences and improve our services. You can manage your cookie preferences anytime in your browser settings.
- Your experience is our focus—let us know if we can help!
For any questions or concerns regarding our policies, don’t hesitate to reach out through our contact form or via email. We’re always happy to assist you and make your shopping experience delightful.